Our commitment to protecting your privacy and personal data
2026/02/19
Privacy Policy
Last updated and effective date: 19 February 2026
PLEASE READ THIS PRIVACY POLICY CAREFULLY. THIS PRIVACY POLICY DESCRIBES HOW WE COLLECT, USE, PROCESS, STORE, AND DISCLOSE PERSONAL INFORMATION WHEN YOU ACCESS OR USE OUR WEBSITE, APPLICATIONS, AND RELATED SERVICES (COLLECTIVELY, THE “SERVICES”). BY ACCESSING OR USING THE SERVICES IN ANY MANNER, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.
We are committed to protecting your privacy. This Privacy Policy explains what information we collect when you use our image conversion Services, how we use it, when we share it, and what choices you have.
This Privacy Policy applies to all users of the Services and should be read together with our Terms of Service. Capitalized terms not defined herein shall have the meanings set forth in the Terms of Service.
We may collect and process the following categories of information, depending on how you interact with the Services:
Information you provide directly, such as your name, email address, and message content when you create an account or contact us.
Images you upload, selected ratio and mode settings, conversion state, and output metadata needed to provide conversion and optional AI Expand functions.
If you use paid AI features, we may store payment-session related identifiers and processing status required for secure settlement, callback verification, and job recovery.
Information relating to your use of the Services, including pages viewed, features accessed, time and date of access, duration of visits, referring URLs, and other diagnostic data.
Information about the device and technology you use to access the Services, including Internet Protocol (IP) address, browser type, operating system, device identifiers, language preferences, and related technical data.
We and service providers may use cookies and similar technologies for session continuity, security checks, preference storage, and service analytics. See our Cookie Policy for details.
We may use the information we collect for the following purposes:
We process personal information only as reasonably necessary for the purposes described above.
We implement reasonable technical and organizational safeguards to protect information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or storage method is fully secure, and we cannot guarantee absolute security.
You acknowledge and agree that you provide your information at your own risk.
We may use third-party providers to support hosting, storage, AI processing, payments, analytics, email delivery, and operational security.
These providers receive only the information reasonably required to perform their services for us, and are expected to handle such information under their contractual and legal obligations.
We retain information for as long as reasonably necessary to provide Services, maintain security and integrity, complete requested transactions, comply with legal obligations, and resolve disputes.
Retention periods may vary by data type (for example, account records, payment records, support messages, and temporary processing metadata).
Depending on your location and applicable law, you may have rights regarding access, correction, deletion, objection, restriction, portability, or withdrawal of consent for certain processing.
You can also control cookies through browser settings. Disabling certain cookies may reduce available functionality.
We reserve the right, at our sole discretion, to modify or update this Privacy Policy at any time. Any changes will be effective upon posting the revised Privacy Policy on this page, with the updated effective date indicated at the top.
Your continued use of the Services after the posting of any changes constitutes your acceptance of such changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you may contact us through the contact information provided on our website.